AT&T ProTech

AT&T ProTech

By AT&T Services, Inc.

  • Category: Business
  • Release Date: 2017-08-14
  • Current Version: 2.4.2
  • Adult Rating: 4+
  • File Size: 103.61 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 12.0 or later.
Score: 4.73379
4.73379
From 4,414 Ratings

Description

Help and support for your technology is just a tap away! AT&T ProTech provides premium benefits with your enrollment in AT&T Protect Advantage. * With the AT&T ProTech app, you will enjoy virtually unlimited access to our team of trained support experts. We can help you set up a new phone, get connected to your Wi-Fi, Bluetooth, apps, speakers, smart devices, car, and so much more. The answers to your biggest tech questions are right in your pocket. It only takes one click to call or chat with an expert today! Plus, you can free up your device's memory with easy access to AT&T Photo Storage! We’ll help you seamlessly and securely back up your device's photos and videos. To give you the best help possible, a ProTech support expert may ask to view your screen. Depending on your device, we may need to request administrator access to provide remote support. This access will only happen with your permission and will be disabled when the remote session ends. For continuous improvement of the ProTech app, real-time user analytics and crash reports may be collected. Reach out to a ProTech expert today. We’re here to help! * AT&T Protect Advantage subscription not required for limited ProTech benefits. Learn more at att.com/protech.

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Screenshots

Reviews

  • Anxiety

    5
    By Ms. Norrish
    Anxiety for days until Warren took charge! Problem was cleared within moments. Thank you! Dorothy Norrish
  • Chat review

    5
    By wjtater
    Just wanted to say how great Allison was in helping set up a replacement phone from one that wouldn’t stay on long enough to transfer data.I give her 5 stars! I hit the wrong star in survey so I just wanted to clarify.Sorry about that Allison. You did a great job👍
  • ProTech Glen B. is a true pro

    5
    By Eliora71
    ProTech Glen B. is a true pro - helpful & sympathetic. A.T.T. has been our provider for a long time, but we are the more loyal party. Even so, they now are using a good tech team here. Glen showed both knowledge & sympathy as he dealt with a tired, frustrated senior.
  • Worked great the first time

    2
    By Ender20
    The first time I used the app it was great. I just tried it today to get my daughter’s phone fixed. When I came to the verification screen it said it was sending me a text to verify. I never received a text. I selected the resend tile a couple of times and I still never received a text. Now it says I’m locked out for 24 hours due to security reasons.
  • Useful Tips

    5
    By Petrarus
    ProTech gives many useful ideas and information to keep the phone performing at it’s maximum level of operation.
  • The ProTech Advisor

    5
    By dtrottster
    The Protech Advisor was wonderful. Everything got done and repaired, not like the person at AT&T office in Anchorage at the Dimond Mall, who was an idiot, and did not know anything
  • No longer have Direct TV

    5
    By loosing pack
    We no longer have Direct TV, so we would prefer to get info on using U-verse.
  • Bad customer service

    1
    By vieira007
    I am totally disappointed with AT&T service. I have been here in Brazil for more than a week I paid for the International plan so that I can use my phone in Brazil. And until today, I couldn't be helped by customer service or technical support. No one can solve this problem, I pay for a type of service that I'm not using, that's not fair.
  • Highly recommended

    5
    By RebelleCrone
    When I have any kind of iPhone problem or question, the AT&T ProTech team is always there to help me out. Highly pleased with this app and the people that are always there to help me out.
  • Thank you!

    5
    By Baronesa Matilda
    Got all my questions answered. Keep it up and thank you!

Comments

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