WorthPoint Price Guide

I’ve been a subscriber for about a year now mainly for the app access, which at its best performance is mediocre. Over the last week, it frequently stalls and quite simply can’t perform search. When you are typing the search terms, the keys literally freeze on the screen as if it it’s overloaded. Valuable information, but it’s impossible to access in its current state.

I wish this app worked as well as their website did. Especially since I pay well to be a member of their site. I have reached out to them several times to report problems with the app and received slow and poor customer service. This app runs slow, even typing your item to search freezes and pauses. Often shuts down mid search. This is terribly inconvenient when I’m mid-auction bidding on something and trying to verify a value. Saved favorite items will disappear from my list, it will forget my saved log-in, and randomly closes out on its own with nearly every use. More functionality and service should be applied to their app service. It took over a week for my first email to get a response with very little remorse over my complaints and zero assistance with the problems. My responses to that email went unanswered until I resent them again and I was simply asked to uninstall/reinstall and make sure my phone was up-to-date on upgrades...Regardless that my prior emails mentioned doing all of the above already. Stuck between a rock and a hard place of needing this service, but about ready to tell them to cancel. Especially at $40 a month... very disappointing.

I have called and written in so many times about several issues with this app. The most recent, it L A G S so BAD! May not be worth paying for.. how can you get it wrong so many times?

How am I to sign in as a new member and use the app other than a guest ? It won’t show me anything as a guest

How in the heck do you search images? I just signed up tonight for the trial and can’t find anywhere where you upload a photo or item. What am I doing wrong?

I have to continuously delete the app and reapply for it to work better it keeps on freezing ??? been a customer for many many years it never happened we the old App I had wish I never updated to new Worthpoint app Please try to correct this problem I need a quick answer while picking at estate sales can’t wait for the delay with this app thank u

The app can’t even keep up with my typing. If I’m working an auction or at a sale, the app functions so slowly that I’m sitting there waiting for something to happen way longer than I should. You guys have been around for years. You should be on top of this. I see that you’ve been telling people for months that your IT department is hard at work and you’ll probably tell me the same but nothing happens. I get the impression that you’re not interested in satisfying the customer.

They would not except my valid email .that I’ve used since 1998 I have never had this problem with anyone before I am on an iPad Pro a latest version. The concept of the site is great but if it doesn’t work they have real problems with IT

This app could be a fantastic thing. But for $24 a month? It is so slow, it lags tremendously, it usually takes me about 30-45 seconds to look an item up. And by that I mean just being able to type in the name and wait for the search to be complete. Try texting a two or three word sentence to somebody and have it take 45 seconds. Then you’ll understand the frustration. It’s drags, as I type the words get stuck. This is not a problem on any other platform but this one. It is such a headache. I really wish that they fixed it to where it worked faster!!

The app seems to have gotten better.