Talkspace Therapy & Counseling

Talkspace Therapy & Counseling

By Groop Internet Platform inc.

Score: 4.06213
4.06213
From 15,065 Ratings
Free On itunes

Description

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device, and message via text, audio, and video. Our subscription service provides high-quality mental health care to anyone ages 13 and up, and has already been used by over 1 million people. See what they have to say at love.talkspace.com. HOW DOES TALKSPACE WORK? Tell us your preferences for therapy, and match with one of our therapists in your state the same day. Send your therapist unlimited text, audio, picture, or video messages from anywhere, at any time — you’ll hear back at least once a day, 5 days per week. Unlike in-person therapy, which typically costs $150 for each weekly session, Talkspace is a subscription service, starting at only $65/week (billed monthly). All plans come with unlimited messaging, and you can even choose to add live video sessions. We also offer unlimited messaging therapy to teens ages 13-17 and special services for couples therapy. You can change therapists or stop subscription renewal at any time. IS TALKSPACE COVERED BY INSURANCE? Yes! Talkspace partners with health plans and companies across the U.S. to make therapy more affordable and accessible than ever before. Share your insurance info or employer during checkout to see if you’re eligible for coverage. IS TALKSPACE EFFECTIVE? Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more. For more research data, visit research.talkspace.com. For more of our press coverage, visit talkspace.com/online-therapy/press/ WHO ARE THE TALKSPACE THERAPISTS? The Talkspace provider network has thousands of licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues, including depression, anxiety, substance use, stress, relationships, PTSD, and more. IS TALKSPACE SECURE? Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy. CONNECT WITH US! We’re always happy to connect with users and receive feedback. Email us: support@talkspace.com Check out our website: talkspace.com Follow us on Twitter: twitter.com/Talkspace Follow us on Instagram: instagram.com/talkspace Like us on Facebook: facebook.com/Talkspacetherapy

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Reviews

  • Waste of money

    1
    By jdjdjdjsmsnwucufu
    I wasted so much money on this app, I don’t even feel like my therapist cares about me & she is overworked with 64 clients on TalkSpace when she only signed up for 10. Very Unprofessional of TalkSpace

  • Not worth the price or time

    2
    By thx1138or1137
    I tried this once got frustrated then they offered a discount. So I tried the service again. It’s just to limiting. Despite the promise of responsiveness, you get 1 to 2 responses a day 4 maybe 5 days a week. Imagine having a half hour conversation over 30 days. I don’t have that kind of patients. And that rate is very expensive. It’s cheaper to speak to a provider directly. I don’t recommend this service.

  • A believer

    5
    By lee21harmony
    I was a bit apprehensive to therapy after experiencing two therapists that weren’t my cup of tea. But then COVID hit. I had to either start online sessions with my current therapist (that I wasn’t happy with) or find someone else during a pandemic. I was referred talksapce. And yet still apprehensive about talking to just anybody, the system surprised me and paired me with my perfect match. A therapist with my values and principles with a holistic spin. I appreciate her. And while it’s only been two months, I am changing and growing already. I am thankful for talkspace.

  • The least helpful form of therapy I have ever received

    1
    By kailee vp
    I don’t think I’ve written a single review for anything ever, but I am extremely disappointed in this app. Like everyone else stated below your therapist can get back to you at any interval, with the shortest possible response, and at any point in the day or night. I had a therapist text me at 1:45 IN THE MORNING to do breathing exercises? I come from multiple different types of therapies. CBT, DBT, talk therapy, etc. I personally matched with multiple therapist receiving almost the exact same response. “I understand, I’m sorry. Let’s do some breathing exercises.” I am not discrediting breathing exercises or the practice of CBT. I find it can be very helpful. The problem though is that it needs to be paired with something that even sounds remotely like they read or listened to what you were saying. Talking about the death of a loved one or other large life events being met with an “I understand, I’m sorry.” To me personally seems so detached from the patient and their experience. I find this to be a way to shove a large amount of people seeking real help to one therapist who sends out a slightly edited text. There is no way these people have enough time or care enough to actually treat these people. While the consumer is paying a rate for a specialist they could see from a private practice.

  • Requires you to review your old therapist before trying a new one

    3
    By Velanthia
    I started talkspace in early November 2020 to try to cope with 2020. After a few weeks I wasn’t really feeling it, but I wasn’t sure if it was me, or the format, or the therapist. I decided to try another therapist before cancelling. The ads make it sound super easy to change therapists, and it kind of is, but the process requires you to give a rating and review to your current therapist first. I didn’t feel comfortable with this because I had no idea if my therapist was good at her job and didn’t feel qualified to rate her at that time. Customer service said they could help me but I don’t want to talk to CS every time I want to change, either. I don’t know what the solution to this would be, since I assume they need this information on the back end, but it makes me super uncomfortable, and ultimately resulted in me cancelling my subscription today because I wanted to change again but did not want to rate a stranger’s job performance nor explain to a customer service agent why I want to change and why I don’t want to leave a review. I definitely did not want to potentially do this multiple times until I find the right person.

  • Too expensive

    1
    By Another dumb name
    They want $260 a month for you to talk to someone if you ask me that’s way too expensive if you don’t have the money to spend don’t waist your time with this app

  • A decent waste of time and money

    2
    By Pman96
    This pandemic has been trying enough for everyone. As a nurse that has been taking care of Covid patients since this started, I have really been in need of someone to talk to. But this was not the place to try and find peace. Between one word answers and another provider never replying to me for over a week, I just feel cheated. I figured I would feel just a slight bit better but instead I just feel even more frustrated. It’s sad that I tried to get help and just lost money and a little hope that I’ll be able to feel better. I hope other people haven’t had an experience like mine, but the fact that it happens at all is just rough.

  • Awful

    1
    By Mika1234567890134567890
    Really bad bug issues and problems with health insurance. My psychiatrist doesn’t care about my problems she just keeps telling me to take the meds she prescribed me. No way to get in contact with customer support other than email and they take months to reply which is very irresponsible for an app that supposedly advocates for mental health. If I could give 0 stars I would.

  • Game changer for me!

    5
    By winksatfiteflies
    It’s like having a diary that talks back and gives you solid advice and asks great questions. 10 out of 10 I actively recommend to people.

  • Where to begin?

    1
    By A black man (still) on hold
    I signed up for this because my relationship was in crisis only to learn my therapist was booked out a month. Can they measure time in arguments like couples do? “The doctor will see you in 26 arguments” would be disconcerting but at least it would honest. I don’t know if they’re are two different bots they use but the one that helps sign you up is fast and attentive, the bot that helps with refunds- not so much. It’s like a Russian troll bot that is working for talkspace for extra holiday money. Although I advocate for this bot to make all it can in a free market society, it can’t be at the expense of my time. I would rather be stuck on an elevator with someone I barely remember from high school trying to convince me how “Jesus could change my life too.” I digress. The experience actually brought me and my girl together. So- in the interest of fairness- if you guys can prove that customer frustration is basis of your therapy & business model, I’ll leave a 5 star review in lieu of this one. (Pics though, I need to see some charts and spreadsheets and whatnot)

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